Welcome to Our IT Service Desk
How Can We Assist You?
For prompt assistance, easily create a new support ticket or check the status of an existing one using our intuitive ticketing system.
IT Support Services
From resolving software glitches to pinpointing hardware malfunctions, our comprehensive IT support services are tailored to maintain the seamless operation of your digital infrastructure.
Teams Call Manager
Enhance your efficiency in managing Microsoft Teams Call Queues with our user-friendly Teams Call Manager. Seamlessly oversee call queues, fine-tune configurations, and optimize communication workflows with precision.
Frequently Asked Questions (FAQs)
How do I create a support ticket?
• For prompt assistance, easily create a new support ticket or check the status of an existing one using our intuitive ticketing system.
How can I check the status of my ticket?
• To check the status of your ticket, log in to our IT Service Desk portal and navigate to the section for viewing ticket status. There, you'll find real-time updates on the progress of your request and any resolutions provided by our support team.
What types of issues can I seek assistance for?
• Our IT Service Desk provides support for a wide range of technical issues, including software glitches, hardware malfunctions, network connectivity issues, and more. If you're experiencing any IT-related challenges, don't hesitate to reach out to us for assistance.
Is there a specific time frame for resolving support tickets?
• We strive to resolve support tickets promptly and efficiently. The time frame for resolution may vary depending on the complexity of the issue. Rest assured, our team is dedicated to providing timely assistance and keeping you informed throughout the process.
cu solutions GmbH is your reliable partner for IT security and cloud managed services in the Freyung-Grafenau, Passau, and surrounding areas. Benefit from our expertise and shape the future of your company with us.
Contact Us
cu solutions GmbH
Hauptstraße 22
94518 Spiegelau
Germany
Phone: +49 (8553) 40697-0
E-Mail: info@cu-solutions.de
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